Privacy Policy – A Neesh Therapy | Hypnotherapy Client Data Protection & Confidentiality

At A Neesh Therapy, your privacy and trust are my top priorities. This Privacy Policy explains how I collect, store, and use your personal information when you book or attend hypnotherapy sessions, visit my website, or communicate with me. I am committed to safeguarding your data and ensuring compliance with UK data protection laws, including the General Data Protection Regulation (GDPR).

Who I Am

I’m Neesh, a qualified and certified hypnotherapist, and the sole practitioner at A Neesh Therapy. I hold a full DBS (Disclosure and Barring Service) check to ensure the highest standards of safety and trust. I act as the data controller responsible for the management of your personal data. If you have any questions about this policy or your data, please contact me directly at: [your email address].

What Personal Information I Collect

To provide safe, effective hypnotherapy and mental health support, I collect only necessary personal data, including:

  • Full name and contact details (email, phone number, address)

  • Date of birth

  • Relevant medical history, mental health information, and medications

  • Session notes and assessments shared during therapy

  • Booking and payment information

  • Any additional information you voluntarily provide

How I Use Your Personal Data

Your information is used exclusively to:

  • Assess your suitability for hypnotherapy sessions

  • Deliver personalised and safe therapy services tailored to your needs

  • Maintain accurate and confidential client records

  • Comply with legal, insurance, and professional requirements

  • Communicate with you regarding appointments and therapy updates

Use of Third-Party Services

To help manage bookings, payments, and communications, I may use trusted third-party service providers. These providers only have access to the data necessary to perform their functions and are contractually obliged to protect your information in line with GDPR standards. I do not share your personal data with any other third parties for marketing or unrelated purposes.

How I Store and Protect Your Data

I take client confidentiality seriously. Your personal information is stored securely:

  • Digitally in encrypted, password-protected files

  • Physical records are kept locked and secure

  • Communication via email and texts uses secure platforms

  • Access to your data is strictly limited to me, your hypnotherapist

  • I never sell, share, or use your information for marketing without your explicit consent

Data Breach Procedures

In the unlikely event of a data breach, I have procedures in place to quickly assess and address the situation, including notifying affected clients and the relevant authorities as required by law.

Children’s Privacy

If you are under 18, parental or guardian consent is required for hypnotherapy sessions, and any personal data collected will be handled with extra care and confidentiality.

International Data Transfers

Some data processing may involve third-party providers based outside the UK. In such cases, I ensure that appropriate safeguards are in place to protect your personal data according to UK and EU data protection laws.

Marketing Communications and Consent

If you choose to receive emails or texts about your sessions, updates, or offers, you have the right to opt out at any time. Simply reply with your request, and I will promptly stop sending marketing communications. Your privacy preferences will always be respected.

How Long I Keep Your Data

Client records are securely stored for a minimum of 7 years following your final session, as required by professional standards and insurance policies. After this period, all personal data is securely deleted or destroyed.

Your Privacy Rights Under GDPR

You have rights over your personal data, including:

  • The right to access your information

  • The right to correct inaccurate data

  • The right to request deletion of your data (where legally appropriate)

  • The right to restrict or object to certain data processing

  • The right to withdraw consent at any time for optional uses
    To exercise any of these rights, please contact me at [your email address].

Use of Cookies on the Website

My website uses cookies to collect anonymous data like traffic patterns and page views to improve your browsing experience. No personal information is collected through cookies unless you fill out a contact or booking form. You can disable cookies in your browser settings at any time.

Therapy Audio Files

If you receive audio recordings as part of your hypnotherapy sessions, these are for your personal use only. Please do not share or distribute these files to maintain your privacy.

Changes to This Privacy Policy

I may update this policy occasionally to reflect legal changes or improvements in data management. The latest version will always be available on my website or upon request.